Mobile Security Guide

Learn how to keep your mobile investment account secure

Device Security

  • • Enable device passcode or biometric lock
  • • Keep your device's operating system updated
  • • Install security updates promptly
  • • Avoid jailbreaking or rooting your device

Account Security

  • • Use a strong, unique password
  • • Enable Two-Factor Authentication (2FA)
  • • Never share your login credentials
  • • Log out when using shared devices

Safe Usage

  • • Only use secure Wi-Fi networks
  • • Verify app authenticity before downloading
  • • Monitor your account regularly
  • • Report suspicious activity immediately

Transaction Security

  • • Verify transaction details before confirming
  • • Keep transaction PINs confidential
  • • Enable transaction notifications
  • • Set daily transaction limits

Security Alerts

Contact us immediately if you:

  • • Lose your device
  • • Notice unauthorized transactions
  • • Suspect your account is compromised
  • • Receive suspicious communications

Need Help?

Our security team is available 24/7 to assist you:

  • • Phone: +234-XXX-XXX-XXXX
  • • Email: security@fcmb-am.com
  • • In-App: Help & Support section